Case Management Resources

ODJFS supervises several programs to fight hunger, help low-income Ohioans stretch their food budgets, and buy healthy food. Cash assistance programs for eligible low-income families with children are also available.

To apply for these benefits, you must complete an application, mail it, fax it, or deliver it to your local county agency, and complete a face-to-face interview. Complete the application here by clicking the link for “Dont have an account?”:  https://ssp.benefits.ohio.gov/apspssp/ssp.portal/login/doView

If a member must travel 30 miles or more from their home to receive covered health care services, Ohio Medicaid MCOs will provide transportation to and from the provider’s office. 

If traveling less than 30 miles from home a member can get transportation for certain services through the local county department of job and family services (CDJFS) Non-Emergency Transportation (NET) program. Contact the nearest county department of job and family services for questions or assistance with NET services.

Rides are available for the following types of trips:

• Baby showers
• County Department of Job and Family Services (CDJFS) appointments
• Dental, doctor, and vision visits
• Food banks
• GED classes
• Grocery stores
• Job interviews
• Maternity/childbirth classes
• Redetermination appointment
• Social support (e.g., support group, wellness classes, etc.)
• Supplemental Nutrition Assistance Program (SNAP) appointments
• Women, Infants, and Children (WIC) appointments

Members enrolled in Humana case management can qualify for additional transportation services, such as rides for:

• Outpatient and residential behavioral health services
• Intensive outpatient treatment when you are actively engaged in behavioral health/substance use disorder courses of treatment
• Parents to visit their child in the neonatal intensive care unit
• Parents to visit their child in a residential or inpatient behavioral health facility

Unlimited transportation is available for members for the following services:

• Chemotherapy
• Diabetes management
• Dialysis
• Hospital discharge
• Organ transplant
• Postpartum trips (up to 12 months after delivery for doctor visits)
• Prenatal trips
• Radiation
• Urgent care
• Wound care

If you’re a member of a managed care plan or MyCare Ohio plan, call the number listed in the below, or contact the Ohio Medicaid Hotline for consumers (1-800-324-8680 or ohiomh.com). 

Managed Care MyCare Ohio

Aetna 855-364-0974 866-799-4395
AmeriHealth 833-664-6368 833-764-7700
Anthem Medicaid 800-282-9720
Buckeye 866-246-4358 866-531-0615
Caresource 800-488-0134 855-475-3163
Humana Medicaid 855-739-5986
Molina 866-642-9279 844-491-4761
UHC 800-895-2017 800-269-4190

https://recoveryconnections.hcph.org/discussion/download/28/interact_for_health_recovery

_housing_resource_guide.pdf

Warren County Human Resources 

https://www.co.warren.oh.us/humanservices/GenInfo/localResources.aspx

https://www.duke-energy.com/home/billing/special-assistance/need-help